Lorena Peterson | Customer Service Superstar June 2017
You will see her in resident’s rooms, talking to family members, or helping out every way that she can. Our social worker, Lorena Peterson is Countryside Health Care Center’s Customer Service Superstar for the month of June!
Lorena has spent hours and hours with tremendous amount of effort to ensure our residents, family members, and staff have a seamless, well organized, and efficient plan when making our big move in May! She took on all concerns, hosted a family night for the residents/family to make their worries and fears present and heard. She is a prime example of what it takes to uphold our Resident Rights!
Lorena helps our building in every department as she continuously improves on providing a safe, respectful, and a solid quality of life for our residents. If there is a concern, Lorena, is immediately on top of it with a swift and quick solution.
“Lorena has been a definite force here at Countryside and we are very proud to have her as our Director of Social Services!” -- Staff Member
“Lorena is the best! She does not stop caring. Even after someone passes away, she is there….at the funeral with an angel! She is the best!” -- Anonymous
---Thank you Lorena for everything you do! --Countryside